Step 1
Submit your complaint to us
Send your complaint to info@onepillow.nl. If applicable, include your order number and briefly explain the issue.
Service
Complaints procedure
Not satisfied? Let us know. We will handle your complaint carefully and are happy to find a suitable solution together.
Email info@onepillow.nlStep 2
We look for a solution together
We carefully review your complaint and will contact you. We do our best to find a suitable solution together.
Step 3
Mediation via WebwinkelKeur
If we cannot reach an agreement, you can use mediation through WebwinkelKeur.